Mastering Tough Negotiations

Negotiations are conflicts and our life is an ongoing negotiation with clients, superiors, colleagues, peers and partners. Our negotiation training is designed to empower all negotiators to find the courage and develop the needed skills to negotiate successfully. Join us for an intense day to refine your negotiation skill, build your influence on others and connect with other negotiators.

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Let's do this together

Do you want to get past a “No!”? Do you want to improve your influence on others and improve your business results? 90% of the success in negotiations is a professional preparation in combination with a strong negotiation-mindset that allows you to manage your emotions and the emotions of your negotiation partner. Emotions cost money! Let’s not step into the traps of our personality and learn from the exchange with others!

Reflect

Challenge your core values and mindset to strengthen your confidence and utilize your resources.

Learn

Find out about the right skills and tools to optimize your results.

Apply

Experiment with new communication and conflict management techniques, exchange and connect with other negotiators.

Training Topics

Negotiation mindset and preparation

Understanding that negotiating means to manage a conflict
Professional preparation of negotiations (incl. negotiation matrix)
Goal Setting & Anchoring

Techniques and concepts of successfull negotiations

Creating a win-win situation
ZOPA & BATNA concept
Recognizing and actively managing negotiation phases
Use negotiation methods and tactics effectively
The power of the open question to identify needs

Managing emotions and objections

Dealing with objections
Apply logic trees in conversations
Manage emotions on the client side and control your own emotions

Our Method

“Mastering Tough Negotiations” enables a sustainable learning experience through these training and coaching elements:

One intense training day and individual proactive telephone coaching
Dynamic simulation settings with high focus on practicability & transfer
Models and theories based on newest research and science
Hands on exercises for you and your team
Reflection and discussion
Workbook & documentation
Exchange in a small, trusting group
Did we mention Feedback? Feedback!

Join us and learn many practical and easy-to-use methods. The hard part, of course, is putting what you’ve learned into practice, but we’ll prepare you for that too.