Conflict Management

This training is aimed at anyone (leader, manager, individual contributor, coach, etc.) who wants to improve their conflict management skillset. This means preventing unnecessary and unproductive conflict, while making necessary and productive conflict safe and efficient.

Let’s do this together

How can we better deal with conflicts? What leads to conflicts? And why do some conflicts resolve themselves quickly while others escalate or fester for an eternity? What conflicts do we actually want because they serve a useful purpose? And which ones should we prevent and minimize?


Know where your personal “buttons” are and where those of others may be


Practical models to guide your thinking and actions for conflict management and prevention


Practice mediation skills, encourage useful conflicts and prevent unnecessary ones

Training Topics

  • How and why do our brains categorise situations as conflicts or not-conflict?
  • Learn about different sources of conflict, and which trigger more or less rational behaviours in us
  • Analyse your team and environment to identify risks that might currently or in the future lead to conflict
  • Learn, reflect on and discuss strategies to minimise those risks
  • Using open questions to differentiate between interests and positions in conflict situations
  • Learn a useful step-by-step sequence that facilitates successful mediation
  • Let’s look at what marks out the desirable Hint: they serve a purpose
  • Explore different exercises that can help you and your team become more comfortable and effective at engaging in productive conflict

Book “Conflict Management” now!

Contact us now to sign up for this training, or to book
your free 30-minutes consultation.

Get in touch →

Our Method

Our “Conflict Management” Training enables a sustainable learning experience through these training and coaching elements:

  • One training day
  • Models and theories based on literature, experience, neuroscience and practicability
  • Take-home exercises for you and your team
  • Reflection and discussion
  • Simulations and case studies
  • Workbook & documentation
  • Exchange in a small, trusting group

Meet Your Trainers

Eva Resch

Founder. Executive Coach. Trainer.

Key Topics: Leadership, Communication, Executive Coaching

Eva will empower you to lead yourself and others to happiness & success.

Having lived in 11 cities, in 7 countries, Eva Resch had the chance to develop a deep understanding of the challenges that modern world citizens face. After having graduated in psychology and human resource management, Eva Resch worked 10 years in management consulting.

Felix Krahé

Partner. Lead Concept Development. Trainer.

Key Topics: Conflict Management, Diagnostics, Teal Organisations

Felix will enable you to create and shape an environment that fulfills you, your team and your organisation.

Felix has spent his entire academic career abroad before returning to his native Germany. Combining psychological know-how and a background in economics, he has worked both in start-ups and in consulting, always focusing on the interaction between people and business – and trying to add to the success of both.

Svenja Haus

Partner. Executive Coach. Trainer.

Key Topics: Systemic Coaching & Mindfulness.

Svenja will help you discover what you are capable of.
After studying psychology, she worked in talent management and executive coaching at an international media corporation, gaining insights into corporate structures and the challenges of digitalisation. During her time at Kienbaum Management Consulting, she refined her business coaching and training skills and discovered her passion for product development.

Most recently, she was a founding member and Head of Coaching at CoachHub, where she was responsible for product innovation, learning experience and client consulting. At crispycoaching, Svenja Haus trains and coaches leaders to use coaching tools to broaden their perspective and thereby achieve an authentic and positive leadership style.

Conflict Management

Training Details

Investment: 980 EUR +VAT per person
The price covers 2 training days, participant documentation, lunches, organic snacks and drinks

Number of participants: Maximum 15
Trainer: Eva Resch, Felix Krahé, Svenja Haus
Language: English or German
Location: Live trainings take place in our beautiful coaching loft, the “Zukunfts-LAB”
Chausseestraße 116
10115 Berlin (Mitte)

Conflict Management

Upcoming Dates



Sign up now →

Book "Conflict Management" now!

Contact us now to sign up for this training, or to book
your free 30-minutes consultation.

Get in touch →

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